Give your AI agent real tools with strictly bounded authority
Answering FAQ questions only solves half the ticket. Atal AI executes real back-office transactions—order status checks, address updates, appointment booking, and refunds—within guardrails you define.
🛡️ No credit card required • 5-minute setup • Free tier available
Proposed Action Pending Approval
Bounded
Action Authority
Actions strictly adhere to parameter ranges and financial ceilings
Instant
Routine Execution
Instant execution for safe routine requests without human delay
Guarded
Payout Safety
Hard transactional checks block duplicate or excessive actions
Real-time
API Dispatch
Bi-directional webhooks and GraphQL execution in real time
Control Exactly What Your AI Is Allowed to Do
Move beyond passive chatbots to active autonomous customer care with ironclad safety.
Configurable Execution Thresholds
Set fine-grained rules per action verb. Allow the agent to automatically check order status and re-send receipts, require email OTP verification for address changes, and require human approval for high-value refunds.
- ✓Custom max currency amount per refund
- ✓Allowed time windows (e.g. within 30 days of purchase)
- ✓Customer reputation scoring and fraud checks
POST /v1/agent/action-dispatcher
✓ Security assertion: OK
✓ Permission boundary: VALIDATED
✓ Transaction status: COMMITTED
Manager Approval Queue
When an action triggers a policy constraint, it lands in the approvals queue with full conversation context, customer profile, and one-click approve or reject controls.
- ✓Real-time notifications via email, Slack, or webhook
- ✓Single-click execution upon manager sign-off
- ✓Audit log captures approving operator identity and rationale
POST /v1/agent/action-dispatcher
✓ Security assertion: OK
✓ Permission boundary: VALIDATED
✓ Transaction status: COMMITTED
Audit Trail & Immutable Governance
Never wonder who authorized a change. Every action proposed by the agent or approved by staff is recorded in an immutable audit ledger with timestamps, parameters, and rationale.
- ✓Complete audit trail of all automated and manual actions
- ✓Deterministic bounds on spending limits and channel permissions
- ✓Protects customer data and prevents unauthorized cancellations
POST /v1/agent/action-dispatcher
✓ Security assertion: OK
✓ Permission boundary: VALIDATED
✓ Transaction status: COMMITTED
The Guarded Action Lifecycle
How Atal AI safely executes back-office tasks without operator risk.
Identify & Verify Intent
Customer requests an action (e.g. refund, reschedule). Agent verifies customer identity and order reference.
Evaluate Policy Rules
Action parameters are tested against tenant policy rules, financial thresholds, and security requirements.
Execute or Route
Safe actions execute instantly. Actions exceeding limits are paused and dispatched to the approval queue.
Commit & Audit
Transaction is committed to Shopify, WooCommerce, or calendar, and permanently recorded in the audit log.
Frequently Asked Questions
Clear answers to common questions about security, pricing, and integrations.
What back-office actions can Atal AI perform?
Out of the box, Atal AI executes Shopify and WooCommerce actions (order tracking lookups, address updates, cancellations, refunds), calendar scheduling (Google, Outlook, Cal.com, Calendly), and custom actions via your own REST/OpenAPI endpoints.
How do you prevent an AI agent from issuing unauthorized refunds?
You define strict financial ceilings and policy conditions. For instance, you can allow automatic refunds under $25 for damaged goods, while requiring human manager approval for anything above $25 or for high-risk accounts.
How does the human Approvals Queue work?
When an action requires staff authorization (such as refunds exceeding your spend ceiling or address changes on placed orders), Atal AI creates a pending request in your back-office Approvals Queue. Operators can review the full context and approve or reject with a single click.
Is every action logged for security audits?
Yes. Every proposed, approved, and executed action is recorded in an immutable audit ledger with timestamps, parameters, operator decisions, and customer identifiers.
Automate customer actions safely today
Connect your Shopify, WooCommerce, or calendar in minutes and let Atal AI resolve customer requests.
Free tier included • No credit card required • Credentials encrypted (AES-256-GCM)