From answering questions to solving problems.
Don’t just answer questions from PDFs. Connect your store, inventory, and calendars. Atal AI resolves customer inquiries autonomously — looking up live orders, updating shipping details, booking appointments, and issuing approved refunds — with strict staff governance and commercial $0.35 outcome billing.
🛡️ Enterprise Security • Credentials Encrypted (AES-256) • 72-Hour Reopen Guarantee
Verified Support Channel • Cloud API
Hi! Can I change the delivery address for order #1042 to 42 Wallaby Way before it ships?
10:42 AMCarrier: DPD Express • Policy rule: update_shipping_address (requires staff review)
Redirect shipment to 42 Wallaby Way. Customer identity matched via WhatsApp phone verification.
All set! Your order #1042 has been updated to 42 Wallaby Way. You will receive an updated tracking link as soon as DPD collects it today.
24/7
Autonomous Support
Customer inquiries resolved end-to-end across documentation and live tools.
Real-time
Store & Action Lookup
Live order tracking, catalog verification, and appointment scheduling.
$0.35
Resolution Billing
Pay only for verified resolutions with 72-hour reopen protection.
Unified
Connected Channels
Shopify, WooCommerce, Calendly, WhatsApp, Messenger, Email, and eBay.
PLATFORM CAPABILITIES
Engineered for autonomous resolution at enterprise scale
Everything required to deflect support volume safely: real-time business tools, human approvals, omnichannel inbox, and outcome economics.
Real-Time Commerce & Calendar Execution
Move past static document Q&A. Connect your Shopify or WooCommerce store, Google Calendar, Calendly, and Cal.com. The AI looks up live tracking numbers, verifies customer identities, and executes booking appointments directly inside the conversation.
- ✓Live order status, tracking carrier links, and item details query
- ✓Direct calendar availability checks and multi-timezone booking
- ✓Zero Data Leakage: Encrypted credentials and isolated tenant execution
Shopify Store
Orders, Inventory, Fulfillments
WooCommerce API
Customer Records & Refunds
Calendly & Cal.com
Appointment Slots & Bookings
Google Calendar & 365
Team Schedules & Availability
Autonomous Execution with Staff Sign-Off
Empower AI without losing control. Configurable execution policies let you choose which actions run automatically (e.g. order tracking, availability checks) and which require human approval (e.g. refunds, cancellations, shipping address updates).
- ✓Centralized Approvals Queue with instant Slack and email notifications
- ✓One-click staff approval or rejection with audit logging
- ✓Configurable Action Governance with spend thresholds and business hour constraints
Unified Customer Experience Across Connected Channels
Deploy the identical intelligence everywhere your customers reach out: Website Widget, WhatsApp Cloud API, Email, Instagram Direct, Facebook Messenger, and eBay. Channel-specific personas adapt tone and length automatically.
- ✓WhatsApp 24-hour customer service window enforcement
- ✓Marketplace Compliance Guard: Blocks off-platform links on eBay/Amazon to protect merchant accounts
- ✓Unified staff thread with zero-loss live human handover
Needs a person
Ana Ruiz
2m
Bulk pricing for 40 licences
Stockholm capacity
Priya N.
1h
Migrating from a competitor
Pay For Resolutions, Not For Busywork
Traditional support software charges per seat or per raw message. Atal AI introduces Commercial Outcome Billing: pay $0.35 per bot-resolved conversation. If a customer escalates to your team or reopens within 72 hours, you pay $0.
- ✓Only pay when customer issues are genuinely settled
- ✓72-hour reopen protection built into every conversation
- ✓Free human escalations: zero penalty when staff take over
THE RESOLUTION LIFECYCLE
How autonomous resolution works from start to finish
Deploy in under five minutes. Resolve customer questions safely with code-enforced governance.
Connect Your Systems
Link Shopify, WooCommerce, Google Calendar, Calendly, and your knowledge base in minutes. Credentials are encrypted and isolated.
Set Governance Rules
Choose which actions execute automatically and which queue for human approval. Establish refund thresholds and routing rules.
Deploy Omnichannel
Drop a single script tag on your website or link your WhatsApp and phone numbers. The AI adapts persona and compliance per channel.
Pay Only for Success
Monitor live resolution analytics and approvals queue. Enjoy $0.35 outcome billing with automatic 72-hour reopen protection.
Frequently Asked Questions
Everything you need to know about autonomous actions, connectors, governance, and outcome billing.
How does Outcome Billing ($0.35 per resolution) work?
You are only charged $0.35 when a customer conversation is completed by the AI without human staff intervention. If the conversation requires human escalation, or if the customer reopens the ticket within 72 hours, the cost is $0.
Can the AI accidentally issue unauthorized refunds or change addresses?
No. Every connector operation is classified as read or write. Write operations like refunds or shipping address updates follow your Action Governance Policy: they can be executed under strict thresholds or routed to staff for one-click approval before execution.
How do WhatsApp and Voice channels integrate?
Atal AI integrates natively with WhatsApp Business Cloud API and telephony carriers. It enforces WhatsApp’s 24-hour customer window and generates sub-second speech audio with live barge-in support for inbound phone calls.
How does the Marketplace Compliance Guard protect my eBay seller account?
Marketplaces strictly prohibit off-platform communications. Atal AI automatically scans outbound messages and strips phone numbers, email addresses, and external links before transmission on eBay and Amazon, preventing account suspensions.
Can we switch between credit plans and outcome billing?
Yes. You can run on standard monthly credit plans for predictable high-volume workloads or leverage outcome-based resolution pricing for zero-risk commercial billing.
Ready to turn your support bot into an autonomous resolution agent?
Join forward-thinking ecommerce brands, clinics, and service businesses delivering automated, compliant support across your customer channels.
Free tier included • No credit card required • Credentials encrypted (AES-256-GCM)