Pay for resolutions, not for seats.
Every plan includes your entire team, all active channels, and enterprise action governance. Choose between zero-risk $0.35 outcome billing or scalable monthly credit pools.
Commercial Outcome Billing: $0.35 / Resolution
Only pay when the AI autonomously solves a customer inquiry end-to-end. If the inquiry is escalated to a human specialist, or reopened by the customer within 72 hours, your cost is exactly $0.
BPO / Human Staff
$6.50 / ticket
Slow & 8h queue
Legacy Support SaaS
$120 / seat/mo
+ add-on fees
Atal AI Outcome
$0.35 / resolution
72h Reopen Guarantee
Monthly Fixed Plans
Free
500 credits$0 / mo
- ✓ All supported customer channels
- ✓ 63 AI models
- ✓ Up to 25 documents
- ✓ 1 bot
Starter
15,000 credits$19.99 / mo
- ✓ All supported customer channels
- ✓ 144 AI models
- ✓ Up to 100 documents
- ✓ 2 bots
Pro
50,000 credits$49.99 / mo
- ✓ All supported customer channels
- ✓ 220 AI models
- ✓ Up to 500 documents
- ✓ 5 bots
Pro Plus
120,000 credits$99.99 / mo
- ✓ All supported customer channels
- ✓ 238 AI models
- ✓ Up to 2000 documents
- ✓ 15 bots
Business
260,000 credits$199.99 / mo
- ✓ All supported customer channels
- ✓ 243 AI models
- ✓ Up to 10000 documents
- ✓ 50 bots
Custom
UnlimitedCustom
- ✓ All supported customer channels
- ✓ 243 AI models
- ✓ Up to 100000 documents
- ✓ 999 bots
Credit Top-Up Bundles
Add extra reply credits at any time without changing your plan. Top-up credits never expire.
| Bundle | Credits | Price | Rate per 1,000 |
|---|---|---|---|
| Small top-up | 10,000 | $14.99 | $1.50 |
| Medium top-up | 30,000 | $39.99 | $1.33 |
| Large top-up | 100,000 | $119.99 | $1.20 |
Open Model Ecosystem
Choose the model that fits each specific bot. Switch anytime without migration or retraining.
from Qwen3.7 Flash · 166+ replies
from gpt-oss-20b · 166+ replies
from Mistral Nemo · 250+ replies
from Gemma 3 12B · 100+ replies
from Ling-3.0-flash · 250+ replies
from GLM 4.7 Flash · 83+ replies
from Llama 3.1 8B Instruct · 100+ replies
from Nemotron 3 Nano 30B A3B · 100+ replies
from Solar Pro 4 · 166+ replies
from Nova Micro 1.0 · 125+ replies
from DeepSeek V4 Flash 0731 · 83+ replies
from Laguna XS 2.1 · 83+ replies
from Seed 1.6 Flash · 71+ replies
from Nex-N2-Mini · 166+ replies
from Granite 4.2 8B · 55+ replies
from Step 3.5 Flash · 55+ replies
from Hy3 · 41+ replies
from MiMo-V2.5 · 41+ replies
from Command R (08-2024) · 35+ replies
63 models on this plan
Frequently Asked Pricing Questions
Clear answers on commercial terms, refunds, and resolution tracking.
How is an autonomous resolution defined and verified?
A conversation is classified as an autonomous resolution when the AI successfully handles the customer’s inquiry without human staff taking over. The resolution is continuously verified: if the customer reopens the conversation within 72 hours, it is automatically marked as unresolved and billed at $0.
What happens when a conversation escalates to a human agent?
Human escalations cost $0. When the bot detects that a human is needed or when a visitor requests staff, the turn is transferred with full context, summaries, and history. You never pay an outcome fee for tickets your team settles.
Can I choose between monthly credit plans and outcome billing?
Yes. High-volume enterprises and companies with dedicated developer API requirements can subscribe to monthly plans with predictable credit allowances. Other brands can opt into $0.35 outcome billing for pure performance-based pricing.
Do unused top-up credits expire at the end of the month?
Monthly plan credits refresh each billing cycle. Top-up credit bundles never expire and remain in your workspace credit pool until consumed.
Is there a contract or setup fee?
No setup fees and no long-term contracts. Monthly subscriptions can be upgraded, downgraded, or cancelled at any time from your billing portal.
Start resolving customer requests autonomously today
Experience commercial outcome billing with a 14-day free trial. No card required.
Free tier included • No credit card required • Credentials encrypted (AES-256-GCM)