Autonomous execution with bounded control
Real resolution requires action: checking an order, booking a service, or issuing a refund. Atal AI pairs high-accuracy retrieval with bounded autonomy — safe tools, strict spend ceilings, reversible actions, and human approvals where it matters.
Yes. NW-32S — $99/mo is available in Stockholm with 32 GB as standard:
- Xeon E3, 1 TB SATA
- 50 TB bandwidth, 5 IPv4
Your name
Email address
Core Platform Capabilities
5 Deep DivesAnswers Engine
Grounding without hallucinations. Indexes PDFs, markdown, OpenAPI, and websites with section-level citation.
Autonomous Actions
Executes carrier tracking, refunds, and calendar bookings with strict spend ceilings and human approval queues.
Unified Inbox
Single threaded timeline across Web, WhatsApp, eBay, and Email with live agent takeover and zero context loss.
Enterprise Security
PostgreSQL Row-Level Security (RLS) tenant isolation, envelope encryption, and prompt injection defense.
Conversational Intake
Turn static web forms into progressive, turn-by-turn intake conversations with 47.3% completion rates.
Grounding and action within strict boundaries
Support cannot stop at answering questions. When an issue requires action, Atal executes within clear operational fences: read-only CRM looks, rate-limited write tools, and spend ceilings configured per user and per team.
For anything high-stakes or irreversible, it pauses for a one-click human confirmation in your approval queue.
- Formats
- PDF, DOCX, XLSX, CSV, Markdown, HTML and plain text. Or point it at a website and let it read the pages itself.
- Updates
- Change a file and re-read it. Nothing retrains, and nothing needs rebuilding.
- Injection
- A section that looks like an instruction is withheld from the prompt entirely rather than wrapped in a fence — fencing provably fails when the question resembles the injection.
- Depth
- You set how much of the corpus a reply may carry. One FAQ page can be read whole; a four-hundred-page manual cannot, at any price.
“Standard delivery is 3–5 working days, and returns are free within 30 days.”
Answered from Shipping policy and Returns FAQ
Every conversation drives toward resolution
Resolves
Answers from verified knowledge or executes approved actions in your systems, resolving the customer inquiry without staff intervention.
Approvals
When an action exceeds policy limits or requires human sign-off, it stages the proposal for a one-click decision in the team queue.
Hands over
When personal touch is needed or a query is outside boundaries, it escalates with full context, visitor details, and action history attached.
ESC-01042
Bulk pricing for 40 licences
- Visitor
- [email protected]
- Why it stopped
- No pricing above 25 seats in the corpus
- Waiting
- 2 minutes
Full transcript attached · replies land back in this thread
A handover that carries the context
Whoever picks it up sees what was asked, what the bot could not answer and why, and whatever contact details were captured — rather than a cold “customer needs help”.
- Live handover first, a ticket when nobody is free
- Details asked for at the moment somebody wants help
- Email replies land back on the right ticket
It collects contacts at the only moment people give them
Not a form in the corner that nobody fills in. The bot asks after it has already been useful, or at the moment somebody wants a person — which is when a visitor is most willing and least likely to type a fake address.
- What it asks for
- Any of name, email and phone. A plumber wants a number far more than an address, and the form should reflect that.
- When it asks
- After a set number of messages, or only when somebody escalates. Browsing visitors are never interrupted.
- Whether it insists
- Required blocks the answer until it is filled in; optional answers first and lets them skip. Both are defensible; one is your call.
- Where it goes
- The Contacts page, a CSV export, or straight to your CRM over a webhook. Consent is recorded with every one.
Contacts this week
3 new
Ana Ruiz
Asked for a call
Bulk pricing, 40 licences
Left an email
Stockholm, 32GB, 100TB
Priya N.
Asked for a person
Migration from a competitor
Consent recorded with each one · exports to CSV, or straight to your CRM by webhook
It wears your brand, not ours
A support widget that looks like the vendor’s rather than the customer’s is an advert somebody else is paying to host. Colour, shape, position, avatar, display name and greeting are all yours — and our badge comes off entirely.
- Three widget styles and two corner positions
- Upload an avatar, or link one
- A live preview beside the settings, before anything saves
- Notification sound on or off, per bot
Classic
Soft
Square
243 models, charged by what a reply costs
A reply is metered on the tokens it actually spends, not a flat fee per message. So a short question on a cheap model costs a fraction of a long one on a flagship, and the difference is visible before you choose.
- A different model per bot, and a fallback for when it is unavailable
- Top up mid-month without changing plan
- Unused top-up credits do not expire
Cost of one reply
same pool, different rate
Switching model changes how fast you spend, never what you are charged for.
Product Architecture FAQs
Technical and operational details on how the Atal AI platform executes safely.
How does Atal AI prevent prompt injections and jailbreaks in customer chat?
We use strict structural boundary enforcement. User inputs and retrieved document chunks are never executed as prompt instructions. Sections containing suspicious patterns are withheld from the LLM prompt entirely, preventing adversarial prompt injection.
What happens when an action exceeds the configured policy spend ceiling?
Any action that exceeds your predefined financial or operational limits (e.g. refunding over $50 or modifying order shipping addresses) automatically halts and routes to your team’s Approvals Queue for a one-click human confirmation.
Can we configure different AI models for different tasks or bots?
Yes. Each bot can use a different model (e.g. lightweight fast models for simple FAQ triage and flagship models for complex multi-step tool execution), with automatic failover when a provider is unavailable.
Are all customer data and tokens isolated per tenant?
Yes. Atal AI uses strict PostgreSQL Row-Level Security (RLS). Every query enforces tenant ownership at the database engine level, ensuring zero data leakage between different accounts.
And the parts nobody puts on a landing page
- Multiple bots per account
- Team members with roles
- Two-factor authentication
- Restrict a widget to your own domains
- Lead capture with consent recorded
- Conversation history and search
- Weekly digest by email
- Webhooks and email notifications
- Thumbs up and down on every answer
- Full transcript export
- Isolated tenant storage
- Invoices you can actually file