Turn Instagram DMs and Messenger chats into loyal customers
Engage social shoppers the instant they reach out. Atal AI answers product questions, checks order status, recommends catalog items, and routes high-intent opportunities to your sales team 24/7.
🛡️ No credit card required • 5-minute setup • Free tier available
Direct
Social Inquiries
Answers social queries to assist casual scrollers and buyers
Real-time
Response
Instant turn replies on Instagram DMs and Facebook Messenger
24/7
Coverage
Never miss nighttime or weekend sales inquiries
$0.35
Outcome Billing
Only pay for verified resolutions that move your business forward
Social Commerce Designed for Rapid Growth
Capture high-intent buyers directly inside the apps they spend their time on.
Conversational Product Discovery
Shoppers ask questions in natural language. Atal AI searches your store catalog, filters by size and color, and presents product specifications and purchase links directly in chat.
- ✓Real-time inventory and pricing synchronization
- ✓Direct-to-checkout deep links
- ✓Personalized upsell and cross-sell suggestions
POST /v1/agent/action-dispatcher
✓ Security assertion: OK
✓ Permission boundary: VALIDATED
✓ Transaction status: COMMITTED
Automated Post-Purchase Inquiries
When customers ask “Where is my order?” over Instagram or Facebook, Atal AI looks up their order by email or phone number and returns carrier tracking details in seconds.
- ✓Instant tracking lookup via Shopify and WooCommerce
- ✓Eliminates social support comment complaints
- ✓Unified ticket thread created in dashboard
POST /v1/agent/action-dispatcher
✓ Security assertion: OK
✓ Permission boundary: VALIDATED
✓ Transaction status: COMMITTED
Unified Team Handover
Social media managers don’t need to juggle multiple apps. All Instagram DMs and Messenger inquiries arrive in your central support queue alongside email and web chat.
- ✓One central inbox for all social channels
- ✓Full customer profile and past conversation context
- ✓Two-way sync: replies from the inbox land in Instagram or Messenger
POST /v1/agent/action-dispatcher
✓ Security assertion: OK
✓ Permission boundary: VALIDATED
✓ Transaction status: COMMITTED
How Social Support Automation Works
Engage, answer, and convert in four steps.
Shopper Inbound
Customer sends an Instagram DM or Facebook message regarding a product or order.
Catalog & Knowledge Lookup
Atal AI checks real-time inventory and your official store policies.
Conversational Resolution
AI answers the question with product links, tracking data, or booking slots.
CRM & Contact Sync
Customer social handle and email are unified in your customer database.
Frequently Asked Questions
Clear answers to common questions about security, pricing, and integrations.
How does Atal AI connect to Facebook Messenger and Instagram?
Atal AI connects via the official Meta Graph API. Simply authenticate your Facebook Page and Instagram Professional Account in your dashboard.
Can the AI recommend products from our store in social chats?
Yes. Atal AI queries your connected Shopify or WooCommerce catalog and presents product details, inventory availability, and checkout links inside Messenger.
Does it support human agent takeover?
Yes. Social chats appear in your unified staff inbox. Agents can reply directly, and messages sync back to Instagram or Messenger immediately.
Are Instagram Story mentions supported?
Yes. When users mention your brand in a story or send an Instagram Direct message, Atal AI responds instantly within seconds.
Start automating Instagram and Messenger today
Connect your Meta accounts in minutes and turn social messages into sales.
Free tier included • No credit card required • Credentials encrypted (AES-256-GCM)